Vinted Shoppers Express Anger Over Sizing Updates

Vinted users have been reacting angrily after an update resulted in listings displaying inaccurate size information.

This online marketplace has updated its size classifications for women's and children's garments without notifying all shoppers about the modification.

Digital Channels Backlash

Many shoppers and sellers are expressing on platforms claiming that product pages now present a modified sizing category versus the original listing due to the recalibration.

The platform stated the new system was more in line with other platforms.

The platform has recommended to review their products and update the measurements by hand when needed, which has left users frustrated.

Size Classification Changes

Previously, the sizes had both numerical and alphabetical indicators, such as S/8 or M/10.

The revised method features a letter and a range such as S/UK 8-10.

With some products, the sizing has been recategorised - like an L measurement used to be a 12 but now shows as UK 16-18.

Shopper Experiences

A fashion influencer, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".

"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.

A different member, located in Scotland, said garments she listed on Vinted with size 14 labels were showing in the marketplace as size 20–22.

"If buyers measuring 20-22 acquire them they will likely be quite upset," she explained.

Required Changes

Another shopper, based in Derby, stated she felt frustrated because the modification necessitated personal updates the sizing for "all her products".

"This situation is especially annoying, because of my ongoing medical condition and selling on Vinted has been paramount following partial earnings loss," she said.

Marketplace Information

The app has more than 100 million shoppers, with 18 million British users.

It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.

This isn't the first time that an unexpected update within the service has received backlash: last year, Vinted reversed a change regarding delivery choices following member complaints.

Mrs. Alicia Freeman
Mrs. Alicia Freeman

Digital marketing strategist with over a decade of experience in driving online growth and engagement for global brands.